Customer support

Do you like making people happy?

Posted

Join our small, tightly knit team and help make our clients even more happy!

Creative Circle, a national media consulting and software firm based in East Providence, is looking for a skilled client relations manager. This person would work closely with our clients, programmers and designers to handle refunds and user problems, help manage projects, answer customer questions and log and respond to problems.

Ability to write and communicate well via phone and email is essential. You must be friendly, a good listener, accurate, curious and pro-active. Knowledge of basic web site operations and Excel is helpful but not required. We will train. Other duties could include maintaining our own web site, serving as an administrative assistant to the CEO or helping with marketing or sales. We can customize your role to your interests and abilities to some extent.

We provide a supportive, flexible environment where you can grow or learn (about software, design, news media, marketing and more). Good pay and benefits, including stock options. Full or part-time options. Apply with cover letter and resume to jobs@creativecirclemedia.com. We look forward to meeting you!